5-Minute Online Consultation

These consultations are for non-urgent issues that can be dealt  without seeing a clinician face to face. We happy to consider any concerns but here’s a idea of Suitable Issues for 5-Minute Online Consultations

1. Medication and Prescription Queries

•Renewing repeat prescriptions.

•Discussing side effects or concerns about current medications.

•Requesting adjustments to existing prescriptions.   

2. Minor Health Symptoms

•Mild skin conditions (e.g., rashes, eczema).

•Seasonal allergies or hay fever symptoms.

•Minor digestive issues like indigestion or mild constipation.

3. Administrative Requests

•Following up on test results.

•Inquiring about referrals or letters for other services.  

4. Mental Health and Wellbeing

•Initial discussions about stress, anxiety, or low mood.

•Seeking information on mental health support services.

•Requesting referrals to counselling or therapy services.

5. Health Advice and Preventive Care

•Guidance on managing chronic conditions like diabetes or hypertension.

•Advice on lifestyle changes for better health (e.g., diet, exercise).

•Information on vaccinations and preventive screenings. 

Online Consultation
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BarclayGO Online Consultation Service

Service availability:
Our BarclayGO online consultation service is not available from 6:00 pm on Friday evenings until 8:00 am on Sunday mornings. Please use the service outside these hours only.

How it works:
To request a 5-minute online consultation, please complete the short form below. One of our clinicians will respond within 2 working days.

Please note that a 5-minute consultation is not a routine appointment. This service is designed to deal with simple, straightforward healthcare problems that do not require a full appointment. Each request should be limited to one concern only.

Do not request a BarclayGO consultation if:

  • You (or the patient) are under 12 years of age.

  • You want to discuss multiple or complex issues.

  • You would prefer an in-person appointment.

  • You are looking to request antibiotics.

  • You (or the patient) are experiencing a medical emergency (for example, a life-threatening illness or accident). In these cases, please call 999 or attend your nearest Accident & Emergency (A&E) department.

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